NEOS - Support & Contact
How to contact us
If you already have access to our NEOS Shop, use the contact form.
Support hours
Our support team is available on working days as follows:
Monday | Tuesday | Wednesday | Thursday | Friday |
---|---|---|---|---|
08.00 to 12.00 | 08.00 to 12.00 | 08.00 to 12.00 | 08.00 to 12.00 | 08.00 to 12.00 |
13.00 to 16.30 | 13.00 to 16.30 | 13.00 to 16.30 | 13.00 to 16.30 | 13.00 to 15.30 |
* On national bank holidays and local holidays in the state of Hesse, our support service is not available.